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sales@cumetal.com

Privacy Policy

Last updated: September 1, 2024

At CuMetal ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cumetal.com (the "Site") and use our services.

1. Information We Collect

1.1 Information You Provide

  • Contact form data: Name, email address, phone number, company name, country, and message content when you submit an inquiry form.
  • Email correspondence: Any information you provide when you email us directly.
  • Quote requests: Product specifications, quantities, and other details needed to provide quotations.

1.2 Automatically Collected Information

  • Log data: IP address, browser type, operating system, referring URLs, pages visited, and timestamps.
  • Analytics: Aggregated usage data through Cloudflare Analytics and Google Analytics 4.
  • Cookies: Basic cookies for website functionality and analytics.

2. How We Use Your Information

  • To respond to your inquiries and provide quotations
  • To communicate with you about products, services, and orders
  • To improve our website and services
  • To analyze website traffic and usage patterns
  • To comply with legal obligations
  • To protect against fraud and unauthorized access

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers: Trusted third parties who assist in operating our website (Cloudflare, Google Analytics, Formspree).
  • Legal requirements: When required by law, court order, or government regulation.
  • Business transfers: In connection with a merger, sale, or acquisition of company assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at privacy@cumetal.com.

6. Cookies

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.

Types of Cookies We Use:

  • Essential cookies: Required for basic website functionality.
  • Analytics cookies: Help us understand how visitors interact with our website (Google Analytics 4, Cloudflare Analytics).

7. Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Key third-party services we use:

  • Cloudflare (hosting, CDN, analytics)
  • Google Analytics 4 (traffic analytics)
  • Formspree (form submission handling)
  • Google Fonts (typography)
  • Font Awesome (icons)

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take appropriate measures to ensure such transfers comply with applicable data protection laws.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: